Workers would trust orders from robots

Employees are ready to take instructions from robots, according to a study conducted by Oracle and Future Workplace.

In a survey of over 1,300 HR leaders and employees in the US, 93% said they would trust artificial intelligence (AI) to make decisions for them at work.

Increased productivity is expected to be the biggest benefit of AI in the workplace, while employees also expect the technology to improve operational efficiencies (59%), enable faster decision making (50%) and significantly reduce costs (45%).

HR leaders believe that AI will positively impact learning and development (27%), performance management (26%), compensation/payroll (18%) and recruiting and employee benefits (13%).

However, the respondents also said that organisations are not doing enough to prepare the workforce for AI.

Almost all (90%) of the HR leaders surveyed are concerned they will not be able to adjust to the rapid adoption of AI as part of their job.

Meanwhile, more than half of employees (51%) fear they will not be able to adjust to the rapid adoption of AI and 71% believe AI skills and knowledge will be important in the next three years, yet 72% of HR leaders said that their organisation does not provide any form of AI training.

Respondents believe that failing to embrace AI in the workforce will result in reduced productivity, skillsets becoming obsolete, and job losses.

“As this study shows, people are not afraid of AI taking their jobs and instead want to be able to quickly and easily take advantage of the latest innovations,” commented Emily He, senior vice president of Oracle’s human capital management cloud business group. “To help employees embrace AI, organisations should partner with their HR leaders to address the skill gap and focus their IT strategy on embedding simple and powerful AI innovations into existing business processes.”

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