New security planning tool expected to cut queues at Luton Airport

London Luton Airport is introducing new security planning technology to help reduce delays during security checks, Passenger Terminal Today reports.

The airport has agreed a contract with software developer Copenhagen Optimization (CopOpt) to introduce its Better Security tool, which is compatible with mobile devices, in order to improve the efficiency of the security search area. Better Security turns forecasted passenger numbers into an optimised lane opening plan, which in turn optimises the demand for staff.

CopOpt will deliver the system through Better Airport, its cloud-based platform which enables planning, execution and evaluation of airport operations.

A similar system is already in use at other European airports, including Dublin and Geneva.

Kasper Hounsgaard, managing partner at CopOpt, said that the technology would make a real difference to London Luton Airport’s operations, and improve passenger journeys.

“Being able to access all modules of Better Airport on laptops, tablets and smartphones will make the communication and tracking of airport operations more intuitive and hassle-free,” Hounsgaard explained.

The contract comes as London Luton Airport is investing over £110m to expand its capacity and upgrade the terminal building. Improvements to the security area are a key part of the transformation project, allowing the operations team to manage increased passenger numbers.

The new terminal will feature a bigger security area with almost twice as many lanes, making the security process even quicker. It has also been relocated downstairs, which means that passengers who check in online can go straight through.

Last year London Luton Airport saw an 18.5% increase in a passenger numbers to 14.5 million.

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